[TOPIC]: User Authentication
[CATEGORY]: Login & Password Management
[SUBCATEGORY]: Admin Login Flow (Applicable to Admin, Team Admin, Coach, Parent)
[KEY_TERMS]: login, authentication, credentials, email, password, forgot password, reset password, membership dashboard, validation rules
[QUESTION_TYPE]: How / What / Why / Error Handling
[CONTEXT]
This module defines the authentication flow for all user roles including Admin, Team Admin, Coach, and Parent. The login process begins from the organization landing page and ensures secure access through credential validation and password recovery mechanisms.
[ACTORS]
- Admin
- Team Admin
- Coach
- Parent
(All roles follow the same login flow unless explicitly overridden in role-based configurations.)
[ENTRY_POINT]
- Users access the platform via the Organization Landing Page.
- A "Login" button is displayed at the top-right corner.
- On clicking "Login", users are redirected to the Login Screen.
[LOGIN_SCREEN_STRUCTURE]
Fields displayed:
- Email Address (Input Field)
- Password (Input Field)
Actions:
- Sign In (Primary CTA)
- Forgot Password? (Secondary CTA)
[LOGIN_PROCESS]
1. User enters:
- Registered Email Address
- Password
2. User clicks "Sign In"
3. System Behavior:
- Validates credentials against stored records
4. Outcomes:
- If valid:
→ User is authenticated
→ Redirected to Membership Dashboard (default landing page)
- If invalid:
→ Display error message: "Invalid email or password"
[POST_LOGIN_BEHAVIOR]
- Successful login redirects user to:
→ Membership Dashboard
- Dashboard acts as:
→ Default landing page
→ Central control panel for user activities
[FORGOT_PASSWORD_FLOW]
Trigger:
- User clicks "Forgot Password?"
Process:
1. System prompts user to enter registered email address
2. User submits email
3. System sends password reset email to provided address
[EMAIL_TEMPLATE]
Subject: Password Reset Request
Body:
- Greeting: Hello Admin
- Message:
"A 'forgot my password' request was made from your account."
- Instruction:
"Click the link below to reset your password"
- CTA: Reset Your Password
- Security Notice:
- Do not forward the email
- Do not reply to the email
[PASSWORD_RESET_PROCESS]
1. User clicks "Reset Your Password" link
2. Redirected to Reset Password Page
Fields:
- Password
- Confirm Password
[PASSWORD_VALIDATION_RULES]
New password must satisfy ALL conditions:
- Minimum length: 8 characters
- At least 1 uppercase letter (A–Z)
- At least 1 lowercase letter (a–z)
- At least 1 numeric digit (0–9)
- At least 1 special character (e.g., @, #, $, %)
[VALIDATION_BEHAVIOR]
- Real-time or on-submit validation
- If rules are not met:
→ Display specific validation error messages
- If passwords do not match:
→ Display mismatch error
[RESET_SUCCESS_FLOW]
- Once valid password is submitted:
→ Password reset is completed successfully
[POST_RESET_BEHAVIOR]
1. User navigates back to Login Screen
2. Enters:
- Newly created password
3. System authenticates user
4. Redirects to Membership Dashboard
[ERROR_HANDLING]
- Invalid login credentials:
→ "Invalid email or password"
- Invalid reset password:
→ Rule-specific validation messages
- Password mismatch:
→ "Passwords do not match"
- Unregistered email in forgot password:
→ (Recommended behavior) Show generic message:
"If an account exists, a reset link has been sent"
[SECURITY_CONSIDERATIONS]
- Password reset link must be:
→ Time-bound (expiry recommended)
→ Single-use
- Email contains sensitive data warning
- System must avoid exposing:
→ Whether an email is registered or not
[DEPENDENCIES]
- User Account Management System
- Email Notification Service
- Password Encryption Mechanism
- Role-Based Access Control (RBAC)
[RELATED_TOPICS]
- User Registration
- Role-Based Dashboard Access
- Account Activation Flow
[QUERY_MATCHES]
- "How do I log in?"
- "What happens after login?"
- "Why is my login failing?"
- "How do I reset my password?"
- "What are password requirements?"
- "I didn’t receive reset email"
- "What happens after password reset?"
[RESPONSE_SNIPPET]
Users log in from the organization landing page using their email and password. Upon successful authentication, they are redirected to the Membership Dashboard. If a user forgets their password, they can use the "Forgot Password" option to receive a reset link via email and create a new password that meets security requirements.
[TOPIC]: User Authentication System
[CATEGORY]: Login & Password Management
[SUBCATEGORY]: Unified Login Flow (Admin, Team Admin, Coach, Parent)
[KEY_TERMS]: login, sign in, authentication, credentials, forgot password, reset password, dashboard access, invalid login
[QUESTION_TYPE]: How / What / Why / Troubleshooting
---
[CONTEXT]
The platform provides a unified login flow applicable to all user roles including Admin, Team Admin, Coach, and Parent. Users authenticate using credentials provided by the organization and access the system via the Membership Dashboard upon successful login.
---
[ACTORS]
- Admin
- Team Admin
- Coach
- Parent
(All roles follow the same authentication flow.)
---
[ENTRY_POINT]
- Location: Organization Landing Page
- UI Element: "Login" button (Top-right corner)
- Action: Redirects user to Login Screen
---
[LOGIN_SCREEN_STRUCTURE]
Fields:
- Email Address (Required, valid email format)
- Password (Required, masked input)
Actions:
- Sign In (Primary)
- Forgot Password? (Secondary)
---
[LOGIN_PROCESS]
1. User enters email and password
2. Clicks "Sign In"
3. System validates credentials
Outcomes:
- SUCCESS:
→ User authenticated
→ Redirected to Membership Dashboard
- FAILURE:
→ Error displayed: "Invalid email or password"
---
[POST_LOGIN_BEHAVIOR]
- Default landing page: Membership Dashboard
- Dashboard provides role-based access and controls
---
[FORGOT_PASSWORD_FLOW]
Trigger:
- User clicks "Forgot Password?"
Steps:
1. Prompt for registered email
2. User submits email
3. System sends password reset email
---
[EMAIL_TEMPLATE]
- Greeting: Hello Admin
- Message: Password reset requested
- CTA: Reset Your Password
- Security Notice:
- Do not forward email
- Do not reply
---
[PASSWORD_RESET_PROCESS]
1. User clicks reset link from email
2. Redirected to Reset Password page
Fields:
- New Password
- Confirm Password
---
[PASSWORD_VALIDATION_RULES]
Password must include:
- Minimum 8 characters
- 1 uppercase letter
- 1 lowercase letter
- 1 number
- 1 special character
---
[VALIDATION_BEHAVIOR]
- Trigger: On submit (or real-time if enabled)
Errors:
- Rule violation → specific message
- Password mismatch → "Passwords do not match"
---
[RESET_SUCCESS_FLOW]
- Password successfully updated
- User must log in again using new password
---
[POST_RESET_BEHAVIOR]
1. User returns to Login Screen
2. Enters updated credentials
3. Redirected to Membership Dashboard
---
[ERROR_HANDLING]
- Invalid credentials → "Invalid email or password"
- Password mismatch → explicit error
- Weak password → rule-specific errors
- Unregistered email:
→ Show generic response:
"If an account exists, a reset link has been sent"
---
[SECURITY_CONSIDERATIONS]
- Reset link should be:
→ Time-limited
→ Single-use
- System must not expose account existence
---
[DEPENDENCIES]
- User Account Service
- Email Notification System
- Authentication Service
- Role-Based Access Control
---
[RELATED_TOPICS]
- User Registration
- Role-Based Dashboard
- Profile Management
---
[QUERY_MATCHES]
- login issue
- cannot login
- sign in not working
- invalid password error
- wrong email or password
- how to login
- where is login button
- forgot password not working
- reset password email not received
- how to reset password
- password requirements
- login redirect issue
- dashboard not loading after login
- cannot access account
---
[FAQ]
Q1: How do I log in to the platform?
A: Click the "Login" button on the organization landing page, enter your email and password, and click "Sign In". On success, you will be redirected to the Membership Dashboard.
Q2: What happens after I log in successfully?
A: You will be redirected to the Membership Dashboard, which is your default landing page.
Q3: Why am I seeing "Invalid email or password"?
A: This occurs when the entered credentials do not match the system records. Verify your email and password.
Q4: What should I do if I forget my password?
A: Click "Forgot Password", enter your registered email, and follow the reset link sent to your email.
Q5: What are the password requirements?
A: Passwords must be at least 8 characters long and include uppercase, lowercase, number, and special character.
Q6: Why didn’t I receive the reset email?
A: Check your spam/junk folder. If the issue persists, ensure the email entered is registered.
Q7: Do I need to log in again after resetting my password?
A: Yes, you must log in again using your new password.
---
[RESPONSE_SNIPPET]
Users log in via the organization landing page using their email and password. If credentials are valid, they are redirected to the Membership Dashboard. If they forget their password, they can reset it via email using the "Forgot Password" option with enforced password security rules.